Charger assembly, installation and service
We install charging stations, configure them in the Domena Power system and keep them fully operational: from the first installation through to ongoing service and periodic inspections. We support housing communities, businesses, developers and private customers.
Why choose Domena Power?
Comprehensive charger installation and service for housing communities, businesses, developers and private customers — proven and safe solutions.
- Professional charger installation
- Experience delivering projects for residential estates and business
- Warranty and post-warranty service
- Remote device diagnostics
- Software for managing chargers
- Technical support after go-live
Charger assembly and installation
We install charging stations for every type of investment — from single points to larger installations for businesses and residential estates.
Scope of services
- Site survey and assessment of installation feasibility
- Carrying out the necessary electrical work
- Charging station assembly
- Device configuration
- Electrical measurements and as-built reports (shock protection, insulation resistance, fault loop, RCD operation)
- Functional tests and commissioning
Who we install for
- Housing communities and cooperatives
- Developers and property managers
- Office buildings
- Hotels
- Commercial car parks
- Companies and fleets
- Homes and garages
EV charger service: scope of services
Monitoring and remote diagnostics
- Continuous availability monitoring (online/offline), connector statuses and alarms
- Automatic fault notifications and SLA reports (availability, incidents, response time)
- Analysis of logs, session history and charger operating parameters
- Remote service operations and functional tests after an incident
- Connectivity diagnostics (Ethernet/LTE/Wi-Fi) — a common cause of faults
Helpdesk and user support
- Receiving tickets (email/phone/form) and incident logging
- Verifying user-side issues (car, cable, authorisation, app, RFID)
- Help with starting a session (guidance, remote authorisation, unlocking)
- Handling complaints regarding sessions and billing
On-site service and parts
- Technician visit and on-site electrical diagnostics
- Power supply check: protections, voltage drops, earthing, RCD/RCBO, SPD
- Measurements and reports, repairs and component replacements
- Mechanical maintenance (e.g. lock jamming, plug locking)
- Selection and delivery of parts, warranty procedures (RMA), replacement device
Updates, billing and access
- Firmware updates during planned service windows
- Configuration: tariffs, power limits, integrations (billing system, reception, RFID)
- Managing users, RFID cards and access groups
- Periodic billing and exports for administration/accounting
- Configuration backups and recovery procedures
Periodic inspections and prevention
- Recurring inspections (e.g. every 6/12 months)
- Cleaning, corrosion checks and tightening of connections
- Checking temperatures and signs of overheating (visually/thermally)
- Testing protections and correct connector operation
- Updating on-site signage and user instructions
Documentation, compliance and procedures
- Service log (digital) and intervention history
- Inspection and repair reports
- Safety procedures (power shutdown / permits)
- Support with acceptance and inspections (where applicable to the site)
We work with reputable charger manufacturers
We select and service equipment from proven brands — regardless of manufacturer and without being tied to a single brand.
Installation and service pricing
You pay only for the scope you actually need — from station installation, through diagnostics, remote support and inspections, to a full service agreement with an SLA. No commission on energy sales.
- Ask for a quote
Charging station installation
Custom quoteCharger installation and connection to the building's electrical system, in line with the design and regulations.
Charger and installation accessories assembly- Connection to the building's electrical system
- Protections and shock protection
- Station commissioning and configuration
- Measurements and as-built reports
- Report a fault
Fault diagnostics
from200 złnet · one-time246 zł gross (incl. 23% VAT)On-site determination of the cause of a charger fault — with a repair recommendation.
- Technician visit and on-site inspection
- Electrical diagnostics: power supply, protections, connectors
- Reading logs and session history on the device
- Report with the fault cause and repair quote
- Calculate in the calculator
Remote support
from30 złnet / month per point36,90 zł gross (incl. 23% VAT)Connecting the charger to the Domena Power system and ongoing online support — without a service visit.
- Support via the Domena Power App remote service
- Availability monitoring (online / offline) and alarms
- Remote socket unlocking and session resumption
- Access to logs, session history and billing
- Helpdesk for users
- Calculate in the calculator
Charger inspection and measurement
from550 złnet / charger676,50 zł gross (incl. 23% VAT)A comprehensive inspection and measurements keeping the charger fully operational and safe.
- Scheduled periodic inspections
- Electrical measurements and as-built reports
- Cleaning, corrosion checks and tightening of connections
- Checking temperatures, protections and connectors
- Each additional charger +150 zł net
- Let's talk about an SLA
Regular service with an SLA
Custom quoteA comprehensive maintenance agreement with guaranteed response times — for sites and fleets.
- Guaranteed response and repair times (SLA)
- Priority ticket handling
- Field service and parts within the agreement
- SLA reports: availability, incidents, response time
- Replacement device for the duration of the repair
Prices are net; the gross amount incl. 23% VAT is shown alongside. Starting values — the final scope and quote depend on location, number of points and charger model.
Calculate the cost of an EV charger inspection and measurement
Enter the number of chargers and we'll calculate the net and gross amount incl. 23% VAT.
Number of chargers to inspect
First charger from* 550 zł, each additional +150 zł net.
*service price + possible travel costs — the final price is calculated based on location.
